Privacy Policy
Introduction
atobas.com.au regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all atobas.com.au users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact our admin team on lodgements@atobas.com.au.
Collection
of Information
In order
to use the atobas.com.au online payment service, we may require information
from you in order to provide the best service possible. All correspondence may
also be collected and stored, particularly in regard to sales, support and
accounts, including Email. Any information collected by atobas.com.au is
collected via correspondence from you or your company. This may be via the
telephone, Email, mail, fax or directly through our website or online payment
service.
Use of
Collection Information
Any
details collected from atobas.com.au customers is required in order to provide
you with our online payment service, and a high level of customer service. Correspondence
is recorded in order to provide service references, and to assist in our staff
development.
Storage
of Collected Information
The
security of your personal information is important to us. When you enter
sensitive information (such as credit card numbers) on our online payment
service, we encrypt that information using secure socket layer technology
(SSL). When Credit Card details are collected, we simply pass them on in order
to be processed as required. We never permanently store complete Credit Card
details. We follow generally accepted industry standards to protect the
personal information submitted to us, both during transmission and once we
receive it. If you have any questions about security of our online payment
service, you can email us at lodgements@atobas.com.au.
Access to
Collected Information
If your
Personally Identifiable Information changes, or if you no longer desire our
service, you may correct, update, delete or deactivate it by emailing us at
lodgements@atobas.com.au.
Orders
If you
purchase a product or service from us, we may request certain Personally
Identifiable Information from you. You may be required to provide contact
information (such as name, Email, and postal address) and financial information
(such as credit card number, expiration date). We use this information for
billing purposes and to fill your orders. If we have trouble processing an
order, we will use this information to contact you.
Communications
atobas.com.au
uses Personally Identifiable Information for essential communications, such as
Emails, accounts information, and critical service details. We may also use
this information for other purposes, including some promotional Emails. If at
any time a customer wishes not to receive such correspondence, they can request
to be removed from any mailing lists by emailing us at lodgements@atobas.com.au.
You will be notified when your personal information is collected by any third
party that is not our agent/service provider, so you can make an informed choice
as to whether or not to share your information with that party.
Third
Parties
atobas.com.au
may at its discretion use other third parties to provide essential services on
our site or for our business processes. We may share your details as necessary
for the third party to provide that service. By using the atobas.com.au service
you authorise BASLodge.com.au and its affiliated businesses to contact you with
marketing information about services we provide. At any time, you are able to
unsubscribe to these services by clicking unsubscribe in the email or
communication received.
Legal
We
reserve the right to disclose your Personally Identifiable Information as
required by law and when we believe that disclosure is necessary to protect our
rights and/or comply with a judicial proceeding, court order, or legal process
served on our Website.
Links
Links on
the atobas.com.au site to external entities are not covered within this policy.
Changes
to Privacy Policy
If we
decide to change our privacy policy, we will post those changes to this privacy
statement, and other places we deem appropriate so that you are aware of what
information we collect, how we use it, and under what circumstances, if any, we
disclose it. We reserve the right to modify this privacy statement at any time,
so please review it frequently. If we make material changes to this policy, we
will notify you here, by Email, or by means of a notice on our homepage.
atobas.com.au Security Policy
atobas.com.au
offers 2 payment methods, PAYPAL and STIPE for its online credit card
transactions. Both STRIPE and PAYPAL processes online credit card transactions
for thousands of Australian merchants, providing a safe and secure means of
collecting payments via the Internet. All online credit card transactions
performed on this site using the STRIPE or PAYPAL gateways are secured
payments.
- Payments are fully automated
with an immediate response.
- Your complete credit card
number cannot be viewed by atobas.com.au or any outside party.
- All transactions are
performed under 128 Bit SSL Certificate.
- All transaction data is
encrypted for storage within STRIPE’s or PAYPAL’S bank-grade data centre,
further protecting your credit card data.
- STRIPE and PAYPAL are an
authorised third party processor.
- STRIPE or PAYPAL at no time
touches your funds; all monies are directly transferred from your credit
card to the merchant account held by atobas.com.au.
For more information about eWAY and online credit card payments, please visit www.stripe.com and www.paypal.com.
atobas.com.au
Refund & Returns Policy
If for
any reason you are not completely satisfied with your purchase please email us
at lodgements@atobas.com.au so that we can resolve any problems.